Compliance

We are passionate about ensuring that we comply with all legislation that is applicable to our business and that of our clients, in particular the GDPR and PECR which encompass data security, data protection rules and other privacy regulations.

We are registered with the Information Commissioner’s Office ((ICO) as a data controller, and all our data is sourced and processed appropriately within ICO guidelines.

Selectabase are members of The Direct Marketing Association (DMA) and were one of the first organisations to be recognised as being fully compliant with The DMA’s Data Compliance Audit process. It is a condition of membership that the audit is conducted every 3 years. This full data audit was first carried out in 2017 and again in 2020 by DQM GRC, a third-party auditor working on behalf of the DMA’s Data Compliance Audit process and the DMA’s Code of Practice.

As part of the audit process, the independent assessors reviewed our complete approach to key data issues such as:

  • Supplier and client relationships and contracts
  • Consent, privacy, security, age, engagement of data
  • Suppression policy
  • Data Retention policy
  • Staff training
  • Selection, extraction and delivery of data


Data Security

Rest assured that our data centre is extremely secure and includes:

  • an access permissions policy
  • access to datacentres via single-person airlocks
  • cameras located at the entrances and exits to installations, as well as in the server rooms
  • secure access, controlled by badge readers
  • laser barriers in the car parks
  • a motion detection system
  • burglary prevention systems at the entrances and exits to datacentres
  • intrusion detection mechanisms (security guards 24 hours a day and video surveillance)
  • a permanent surveillance centre monitoring when the entrance and exit doors are opened
  • a fire detection system is in operation
  • set up in zones not subject to flooding or the risk of earthquakes
  • automatic switching to electricity generators with a minimum autonomy of 24 hours

Data is held and transmitted securely and only retained for the length of time that is reasonable and proportionate.

For further information please Contact Us.


Useful links

Selectabase Privacy Policy
Guide to the GDPR
ICO
PECR
The DMA Code
FCA Guidance

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